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Best Practices - Defining IT Success through the Service Catalog
by newScale, Inc.

Download this webinar replay and learn first-hand How to Position, Design and Deploy an Actionable Catalog of IT Services from the authors of "Defining IT Success through the Service Catalog".

ITIL defines the Service Catalog as a list of services presented in business terms. However, ITIL provides little concrete guidance on how to build a Service Catalog or how to make the Service Catalog actionable and operational. To help fill this void, experts from Pink Elephant and newScale teamed...
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