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Overview: Global Knowledge is the worldwide leader in IT & Business training. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services.
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10 Red Hat® Linux™ Tips and Tricks by Global Knowledge
December 2008 - Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.
12 Things to Know When Troubleshooting Your Network by Global Knowledge
December 2008 - This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems.
7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge
December 2008 - This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.
Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
December 2008 - Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified “message store,†that is accessible from a wide range of different devices.
Business Service Management: What It Is and Why You Should Care by Global Knowledge
December 2008 - The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge
October 2008 - This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts.
CCNA Wireless Certification by Global Knowledge
December 2008 - This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified.
Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
December 2008 - Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Dealing with Specific Types of Difficult People by Global Knowledge
October 2008 - One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge
December 2008 - In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users.
Ethical Hacking and Risk Assessments by Global Knowledge
December 2008 - Attend this webcast to learn about risk assessment process and tools used by ethical hackers.
Exchange Server 2007: What to Expect by Global Knowledge
December 2008 - Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices.
Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge
October 2008 - This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
Getting Started with LINQ to XML by Global Knowledge
December 2008 - LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction.
How Does Ping Really Work? by Global Knowledge
October 2008 - The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge
October 2008 - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge
December 2008 - This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge
December 2008 - This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge
December 2008 - This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge
December 2008 - As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
ITIL® v3: What It Is and Why You Should Care by Global Knowledge
October 2008 - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Managing SharePoint in an Enterprise Environment by Global Knowledge
October 2008 - Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.
Multicast - Why Use It? by Global Knowledge
December 2008 - When multiple receivers are required to get the same data at approximately the same time, multicast is a more efficient way of delivering data than unicast.
Preparing for and Taking the PMP Certification Exam by Global Knowledge
December 2008 - Attend this webcast with Gloria Brown and learn how to prepare for and take the PMP Certification Exam.
Qos: What Is It? Why Do We Need It? by Global Knowledge
December 2008 - QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.
Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge
October 2008 - This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.
Router Essentials by Global Knowledge
October 2008 - Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.
RS-232: A Key to Understanding Data Communications by Global Knowledge
October 2008 - Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
SharePoint Customization Best Practices by Global Knowledge
December 2008 - This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
SharePoint: How It's Leveraged and How It Works by Global Knowledge
October 2008 - This white paper explains how users, managers, and network administrators view and utilize SharePoint. It also explains how SharePoint works for both SharePoint users and architects.
Solving the Mysteries of Subnetting by Global Knowledge
October 2008 - Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.
SQL Server 2008: What to Expect by Global Knowledge
December 2008 - Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.
Switching Essentials: An Introduction to Network Switching by Global Knowledge
October 2008 - In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.
TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge
October 2008 - Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network.
Ten Ways Hackers Breach Security by Global Knowledge
October 2008 - Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself.
The Case for Virtual Local Area Networks (VLANs) by Global Knowledge
December 2008 - In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used.
The Executive Guide to Business Analyst and Project Management Terminology by Global Knowledge
December 2008 - In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.
The New Microsoft IT Pro Certifications and Exams by Global Knowledge
December 2008 - The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design.
The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge
October 2008 - This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.
Tips on Applying for and Passing the PMP® or CAPM® Exam by Global Knowledge
December 2008 - This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.
User's Guide to Office 2007 - No Need to Wait, Deploy It Now by Global Knowledge
December 2008 - It seems we're always dragged kicking and screaming into the newest operating system, programs, or hardware systems. Office 2007 is quite an initial adjustment yet it is one the most functional products from Microsoft in a while.
Virtualization Overview by Global Knowledge
October 2008 - This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.
Vista SP1: What You Need to Know before You Deploy by Global Knowledge
December 2008 - The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible.
Voice Architectures and Deployment Models by Global Knowledge
December 2008 - Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Windows Server 2008 "Starter" GPOs by Global Knowledge
December 2008 - An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object).
Windows Server 2008 and New Group Policy Settings by Global Knowledge
December 2008 - This paper takes an introductory look at the new categories of Group Policy, but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories, too.
Windows Server 2008 Backup Tool - A Review of Its Features by Global Knowledge
October 2008 - This white paper presents some of the more significant pros and cons of the Server 2008 version of the backup tool that debuted in Windows Vista.
WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises by Global Knowledge
October 2008 - This paper will explore the authentication methods available with WPA2 (Wi-Fi Protected Access 2) and identify several important best practices to consider when deploying a wireless network at home or in the enterprise.
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